It doesn’t make any sense but I dare not complain.
I spent hours last night trying to sort out a problem with our computer at home. I was trying to install a new broadband internet connection. We’ve wanted broadband for years but have always been told we’re too far from the exchange. iiNet said they could connect us so we said OK, let’s do it.
So our line was activated for broadband. I just needed to get it up and running. I changed settings, changed them back, checked wiring, checked the phone, sent messages through cyber space. Nothing worked. The connection wouldn’t sync.
It got quite late and I decided to call in the experts. I rang the 24 hour support line. The guy I spoke to was very good. We tried all sorts of things but after some time he said that he would have to log it as a fault and have a technician look at the problem from the exchange.
Out of desperation I decided to try a different cable from our phone socket to the router. Still nothing. Oh well, if it’s not going to work it’s not going to work.
I thought I would just put everything back with the old cables and try another time. It suddenly all sprang to life. Maybe I dislodged a piece of dust that was shorting a terminal, I don’t know. All I know is that I eventually got a result.
We have finally made the leap to broadband and it’s wonderful.
Posted by Rodney Olsen
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It’s never as easy as it should be, is it? I finally got mine working, after not too much hassle, then it stopped.
Just like that.
I had spent the customary three hours in the iinet queue, rehearsing an increasingly tense speech, when a 12 year old answered and asked me to check if I had it turned on.
… Oh. Right… er, thanks,… bye.
I work for a garage door company, and you’d be surprised the number of calls we get for automatic openers not working due to the motor being disconnected (put to manual) from the door, or even flat batteries in the remote!
I’m tempted to encourage my parents to upgrade, but, I’m worried that our computer(state of the art when it was purchased back in ’97) will simply stop working. Unfortunately, all it’s good for is playing CD’s and solitaire…there’s not even a USB port!
We’re going to try to convince Pauline’s parents to get online. We still have a few months left on our old dial up account so we could set them up with that. Once that ends they’ll be hooked. 🙂
Ahhh, broadband, it’s wonderful when it works. I don’t know if I could ever go back to dialup now! PS just wondering about that chq Rodney.
You should have called me Rodney. I do this sort of thing all the time. How many phone extensions do you have in the house, and do you have a monitored alarm (actually don’t answer this last one, and you can usually get away without filtering the alarm line), and do they all have filters on them? The only line that should not be filtered is the one going to your ADSL modem, or it should have a splitter. Let me know if you have any further problems.
Now you’ve got broadband, you’ll wonder how you ever lived without it. At least, that’s been my experience. It really does change the way you use your computer.
Best of luck with it all! 🙂